Having good friends that care raises our spirits at this difficult time when British Telecom are determined to do nothing.
This ls long but I make no apologies, it covers a vital subject and we need you to read it, please. As you all know I am classified as an invalid for various reasons. You also know that I am extremely fortunate to be in France and under the care of our brilliant Health Service
I was very shocked therefore to find that my good friend Roland Clarke, who is in a similar position in the UK, is experiencing some appalling treatment at the hands of BT.
Tell us about the story, Roland.
At the beginning of January we knew that we were moving house at the end of February, so we contacted BT [British Telecom – who provided our phone & internet] – to arrange the new service. On January 9th BT gave us an engineer appointment for February 17th, and for the…
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